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Privacy & Policy

Privacy protection

1. The information requested from customers is necessary for processing reservations and sending them information about Horizons products and services. This information will be sent to Horizons, its subsidiaries, the online payment service provider and its hotels. Horizons cannot register the reservation without this information.

2. If a customer has made a hotel booking through http://www.horizonsmargaretriver.com.au and unless he has specified otherwise, Horizons is authorized to send him, via email, the company newsletter, promotional offers and a customer satisfaction questionnaire after his hotel stay.

3. The customer has the right to oppose, without charge, the use of his personal data for canvassing purposes, in particular, those that are commercially-related. The customer may also unsubscribe from these communications at any time by clicking on the unsubscribe link at the end of each commercial email.

4. The customer is hereby informed that all personal data collected shall undergo automated handling, for which Horizons is responsible.

5. The handling of these data shall enable Horizons to:

    fulfill its obligations to the customer
    inform the customer of special offers and any new services created by Horizons.

6. On every personal data form, any obligatory or mandatory data is marked by an asterisk.

7. The customer authorizes Horizons to communicate his personal data to third parties on the condition that such communication is deemed necessary to Horizons carrying out its operations as stated in these terms and conditions.

8. In order to fulfill the hotel reservation contract, customer bank details must be transmitted to the hotel's bank using the payment service provider

Agreement on evidence

1. The specification of necessary bank details and the acceptance of these terms and conditions and the reservation form or reservation request constitute an electronic signature equivalent in value to a physical signature between the parties.

2. The computerized records retained in Horizon's IT systems shall be retained under reasonable levels of security and considered as proof of communication, orders and payments between the parties.

3. The customer is hereby informed that his IP address is recorded at the time of reservation.

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